Need assistance? We can help!
© Mariia Vishedska
We provide free advice over the phone to refugees with disabilities and their family members to help them when they first arrive and with navigating the welfare system.
We can answer any questions you might have about the German welfare system for people with disabilities. We can also help you get in touch with suitable support services in your local area.
We offer advice in Ukrainian, Russian, English and Arabic. For other languages, we can arrange for an interpreter when booking an appointment.
How does it work?
Our help and advice services support refugees with disabilities and their family members:
- We can answer any basic questions you have about the system in Germany, such as health, disability, financial benefits, asylum and residency, language learning, education and work, children and families...
- We will look for support services for you close to where you live and put you in touch with people who can give you help and advice locally. They generally have good knowledge of the local situation and can offer you support longer-term.
- We will continue to help you over the phone and will be with you every step of the way until you are properly integrated into your local assistance infrastructure.
If you would like help and support form a member of our team, please fill in this form:
Contact
Your contact partners
We can advise you in Ukrainian, Russian, English, and Arabic. Other languages are available through an interpreting service
Alan Dmitriev
Referral advisor for refugees with disabilities
Languages: Ukrainian, Russian, English, German
E-Mail: beratung@hi.org
Mobil : +49 15173023090
Office hours:
Monday: 10:00-12:00
Wednesday: 14:00-16:00
Thursday: 14:00-16:00
Friday: 14:00-16:00
Mariam Bachich
Referral advisor for refugees with disabilities
Languages: Arabic, English, German
E-Mail: beratung@hi.org
Mobil : + 4915780554458
Office hours:
Monday: 10:00-12:00
Wednesday: 14:00-16:00
Thursday: 14:00-16:00
Friday: 14:00-16:00
Mariia Chuprova
Referral advisor for refugees with disabilities
Languages: Russian, English, German
E-Mail: beratung@hi.org
Mobil : +49 1789041307
Office hours:
Monday: 14:00-16:00
Wednesday: 10:00-12:00
Thursday: 14:00-16:00
Friday: 10:00-12:00
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